OMG...computer is now unusable & I have a meeting in the am!

Questions and comments regarding Reg Organizer, Registry Life and Autorun Organizer.
lydiacclark
Posts: 1
Joined: Mon May 17, 2010 1:45 am

OMG...computer is now unusable & I have a meeting in the am!

Postby lydiacclark » Mon May 17, 2010 1:58 am

I purchased your registry cleaner from a discussion online about getting an iTunes error resolved. (Older version of Bonjour & Quicktime cannot be removed...) Once I ran the cleaner, and had it look up all instance of "Bonjour" "Quicktime" and "Apple Support" and remove those... now I can barely even log on and have ZERO internet connectivity...whether by wireless router or hardwired directly into my internet. AAAAAAgggghhhh!! I have a huge meeting an hour & a half away at 8:30 in the morning!!! What can I do?

The error I get upon startup is svchost.exe Application Error "The instruction at "0x7d4caa9b" referenced memory at "0x00000010". The memory could not be "read".

PLEASE someone help!

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Konstantin Polyakov
Developers Team
Posts: 300
Joined: Thu Aug 07, 2008 12:59 pm

Re: OMG...computer is now unusable & I have a meeting in the am!

Postby Konstantin Polyakov » Mon May 17, 2010 5:26 am

I am sorry about the trouble you were facing. Please accept my apologies.

First of all try to restore Reg Organizer backups. To do this select the "Backups..." command of the
"Commands" submenu of the Main menu. Than select the most recent backup and click "Restore
Checked Backups".

Also, if necessary, you may rollback the registry changes as described in the below articles:

If you are using Windows VIsta or 7:

http://windows.microsoft.com/en-us/wind ... em-Restore

If you are using Windows XP:
http://support.microsoft.com/kb/307545/en-us

What operations have been performed with Reg Organizer? Have you manually searched the registry for
the string you specified ("Bonjour", "Quicktime" and "Apple Support") and removed all found
entries?


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