Error in FullUninstall

Questions and comments regarding Soft Organizer
JacobK
Posts: 13
Joined: Tue Sep 11, 2012 3:57 am

Error in FullUninstall

Postby JacobK » Tue Sep 11, 2012 4:05 am

When starting FullUninstall.exe 2.11 on Win7 x64 getting Error Dialog Box:

--------------------------------------------------------------------------------
OS: Workstation, SP1
CPU: GenuineIntel, Intel Pentium III Xeon, MMX @ 2190 MHz

Module name: C:\Apps\Full Uninstall\FullUninstall.exe

Application data:
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mNydC5kbGwNCj4gQzpcV2luZG93c1xTeXNXT1c2NFxzZWNob3N0LmRs
bA0KPiBDOlxXaW5kb3dzXHN5c3dvdzY0XFJQQ1JUNC5kbGwNCj4gQzp
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WZXJzaW9uIDI2OC43MSANCjguMTcuMTIuNjg3MQ0KbnZpbml0DQooQy
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93c1xzeXN3b3c2NFxDRkdNR1IzMi5kbGwNCj4gQzpcV2luZG93c1xze
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NilcTlZJRElBIENvcnBvcmF0aW9uXENvUHJvY01hbmFnZXJcbnZkeGd
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IEM6XFdpbmRvd3Ncc3lzdGVtMzJcd3NvY2szMi5kbGwNCj4gQzpcV2l
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lzd293NjRcTlNJLmRsbA0KPiBDOlxXaW5kb3dzXHN5c3RlbTMyXGR3b
WFwaS5kbGw=
--------------------------------------------------------------------------------

Decoding it from Base64 gives:

--------------------------------------------------------------------------------
Version: Wkd3bm8jUWpsa3VyZmtkVSUpUTglOj1RIS0DBFQ9PiUxc2d7f3c0JCY7JSc3RX10fHhpf0Y3PEdWcnBta35OVEhPAnJMT11FTkpQewk=
ImageBase: 00400000
Eip: 27F6608
Eax: 0
Ecx: 2
Edx: 0
Ebx: 31D16E4
Esi: 3246C0C
Edi: 9CC613B8
Ebp: 18FEA8
Esp: 18FE7C
ErrorCode:
89,34,82,FF,43,1C,5E,5B,C3,8D,40,0,B9,1,0,0,0,E8,2,0,0,0,C3,90,53,56,57,8B,F9,8B,F2,8B,D8,85,FF,7E,42,85,F6,7C,5,3B,73,1C,7C,A,68,7C,66,7F,2,0...
Code = [228]
- 0
- 0
- 0
- 1
- 0
- []
> C:\Apps\Full Uninstall\FullUninstall.exe

ChemTable Software
Full Uninstall
2.11.0.0
2.11
Full Uninstall

> C:\Windows\SysWOW64\ntdll.dll
> C:\Windows\syswow64\kernel32.dll
> C:\Windows\syswow64\KERNELBASE.dll
> C:\Apps\Full Uninstall\installertracingagent.dll
> C:\Windows\syswow64\ADVAPI32.DLL
> C:\Windows\syswow64\msvcrt.dll
> C:\Windows\SysWOW64\sechost.dll
> C:\Windows\syswow64\RPCRT4.dll
> C:\Windows\syswow64\SspiCli.dll
> C:\Windows\syswow64\CRYPTBASE.dll
> C:\Windows\system32\VERSION.DLL
> C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.DLL
> C:\Windows\syswow64\GDI32.dll
> C:\Windows\syswow64\USER32.dll
> C:\Windows\syswow64\LPK.dll
> C:\Windows\syswow64\USP10.dll
> C:\Windows\syswow64\SHLWAPI.dll
> C:\Windows\system32\MSIMG32.DLL
> C:\Windows\syswow64\SHELL32.DLL
> C:\Windows\syswow64\OLE32.DLL
> C:\Windows\syswow64\OLEAUT32.DLL
> C:\Windows\syswow64\PSAPI.DLL
> C:\Apps\Full Uninstall\updaterdll.dll
> C:\Windows\syswow64\comdlg32.dll
> C:\Windows\system32\winmm.dll
> C:\Windows\syswow64\urlmon.dll
> C:\Windows\syswow64\iertutil.dll
> C:\Windows\syswow64\WININET.dll
> C:\Windows\syswow64\Normaliz.dll
> C:\Windows\system32\IMM32.DLL
> C:\Windows\syswow64\MSCTF.dll
> c:\windows\syswow64\nvinit.dll

NVIDIA Corporation
NVIDIA Compatible NVIDIA shim initialization dll, Version 268.71
8.17.12.6871
nvinit
(C) NVIDIA Corporation. All rights reserved.
nvinit.dll
8.17.12.6871
NVIDIA D3D shim drivers

> C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
> C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll

NVIDIA Corporation
NVIDIA Compatible NVIDIA d3d9wrap dll, Version 268.71
8.17.12.6871
nvd3d9wrap
(C) NVIDIA Corporation. All rights reserved.
nvd3d9wrap.dll
8.17.12.6871
NVIDIA D3D shim drivers

> C:\Windows\syswow64\SETUPAPI.dll
> C:\Windows\syswow64\CFGMGR32.dll
> C:\Windows\syswow64\DEVOBJ.dll
> C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll

NVIDIA Corporation
NVIDIA Compatible NVIDIA dxgiwrap dll, Version 268.71
8.17.12.6871
nvdxgiwrap
(C) NVIDIA Corporation. All rights reserved.
nvdxgiwrap.dll
8.17.12.6871
NVIDIA D3D shim drivers

> C:\Windows\system32\uxtheme.dll
> C:\Windows\system32\profapi.dll
> C:\Windows\system32\wsock32.dll
> C:\Windows\syswow64\WS2_32.dll
> C:\Windows\syswow64\NSI.dll
> C:\Windows\system32\dwmapi.dll
--------------------------------------------------------------------------------

User avatar
Konstantin Polyakov
Developers Team
Posts: 300
Joined: Thu Aug 07, 2008 12:59 pm

Re: Error in FullUninstall

Postby Konstantin Polyakov » Tue Sep 11, 2012 12:29 pm

Please try the below version of Full Uninstall. Does the problem occurs with it as well?

https://dl.dropbox.com/u/4761979/full-u ... -setup.exe

JacobK
Posts: 13
Joined: Tue Sep 11, 2012 3:57 am

Re: Error in FullUninstall

Postby JacobK » Thu Sep 13, 2012 5:21 am

yes.

OS: Workstation, SP1
CPU: GenuineIntel, Intel Pentium III Xeon, MMX @ 2190 MHz

Module name: C:\Apps\Full Uninstall\FullUninstall.exe

Application data:
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TA==



Version: Wkd3bm8jUWpsa3VyZmtkVSUpUTglOj1RIS0DBFQ9PiUxc2d7f3c0JCY7JSc3RX10fHhpf0Y3PEdWcnBta35OVEhPAnJMT11FTkpQewk=
ImageBase: 00400000
Eip: 2626608
Eax: 0
Ecx: 3
Edx: 0
Ebx: 2E016E4
Esi: 2E76B6C
Edi: 9CC613B8
Ebp: 18FEA8
Esp: 18FE7C
ErrorCode:
89,34,82,FF,43,1C,5E,5B,C3,8D,40,0,B9,1,0,0,0,E8,2,0,0,0,C3,90,53,56,57,8B,F9,8B,F2,8B,D8,85,FF,7E,42,85,F6,7C,5,3B,73,1C,7C,A,68,7C,66,62,2,0...
Code = [228]
- 0
- 0
- 0
- 1
- 0
- []
> C:\Apps\Full Uninstall\FullUninstall.exe

ChemTable Software
Full Uninstall
2.11.0.0
2.11
Full Uninstall

> C:\Windows\SysWOW64\ntdll.dll
> C:\Windows\syswow64\kernel32.dll
> C:\Windows\syswow64\KERNELBASE.dll
> C:\Apps\Full Uninstall\installertracingagent.dll
> C:\Windows\syswow64\ADVAPI32.DLL
> C:\Windows\syswow64\msvcrt.dll
> C:\Windows\SysWOW64\sechost.dll
> C:\Windows\syswow64\RPCRT4.dll
> C:\Windows\syswow64\SspiCli.dll
> C:\Windows\syswow64\CRYPTBASE.dll
> C:\Windows\system32\VERSION.DLL
> C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.DLL
> C:\Windows\syswow64\GDI32.dll
> C:\Windows\syswow64\USER32.dll
> C:\Windows\syswow64\LPK.dll
> C:\Windows\syswow64\USP10.dll
> C:\Windows\syswow64\SHLWAPI.dll
> C:\Windows\system32\MSIMG32.DLL
> C:\Windows\syswow64\SHELL32.DLL
> C:\Windows\syswow64\OLE32.DLL
> C:\Windows\syswow64\OLEAUT32.DLL
> C:\Windows\syswow64\PSAPI.DLL
> C:\Apps\Full Uninstall\updaterdll.dll
> C:\Windows\syswow64\comdlg32.dll
> C:\Windows\system32\winmm.dll
> C:\Windows\syswow64\urlmon.dll
> C:\Windows\syswow64\iertutil.dll
> C:\Windows\syswow64\WININET.dll
> C:\Windows\syswow64\Normaliz.dll
> C:\Windows\system32\IMM32.DLL
> C:\Windows\syswow64\MSCTF.dll
> c:\windows\syswow64\nvinit.dll

NVIDIA Corporation
NVIDIA Compatible NVIDIA shim initialization dll, Version 268.71
8.17.12.6871
nvinit
(C) NVIDIA Corporation. All rights reserved.
nvinit.dll
8.17.12.6871
NVIDIA D3D shim drivers

> C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
> C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll

NVIDIA Corporation
NVIDIA Compatible NVIDIA d3d9wrap dll, Version 268.71
8.17.12.6871
nvd3d9wrap
(C) NVIDIA Corporation. All rights reserved.
nvd3d9wrap.dll
8.17.12.6871
NVIDIA D3D shim drivers

> C:\Windows\syswow64\SETUPAPI.dll
> C:\Windows\syswow64\CFGMGR32.dll
> C:\Windows\syswow64\DEVOBJ.dll
> C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll

NVIDIA Corporation
NVIDIA Compatible NVIDIA dxgiwrap dll, Version 268.71
8.17.12.6871
nvdxgiwrap
(C) NVIDIA Corporation. All rights reserved.
nvdxgiwrap.dll
8.17.12.6871
NVIDIA D3D shim drivers

> C:\Windows\system32\uxtheme.dll
> C:\Windows\system32\profapi.dll
> C:\Windows\system32\wsock32.dll
> C:\Windows\syswow64\WS2_32.dll
> C:\Windows\syswow64\NSI.dll
> C:\Windows\system32\dwmapi.dll
> C:\Windows\syswow64\CLBCatQ.DLL

User avatar
Konstantin Polyakov
Developers Team
Posts: 300
Joined: Thu Aug 07, 2008 12:59 pm

Re: Error in FullUninstall

Postby Konstantin Polyakov » Fri Sep 14, 2012 1:37 pm

This problem is caused by the crack protection subsystem used in our product. It was created by the third-party developers, so the deep investigation of this problem is complicated and will take some time.
So far I’ve disabled some protection options in the below version of Full Uninstall. Please check whether the problem still occurs with it:

https://dl.dropbox.com/u/4761979/FU211-debug1.exe

JacobK
Posts: 13
Joined: Tue Sep 11, 2012 3:57 am

Re: Error in FullUninstall

Postby JacobK » Sat Sep 15, 2012 9:36 am

Still does not work.

OS: Workstation, SP1
CPU: GenuineIntel, Intel Pentium III Xeon, MMX @ 2190 MHz

Module name: C:\Apps\Full Uninstall\FullUninstall.exe

Application data:
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WFwaS5kbGw=


Version: Wkd3bm8jUWpsa3VyZmtkVSUpUTglOj1RIS0DBFQ9PiUxc2d7f3c0JCY7JSc3RX10fHhpf0Y3PEdWcnBta35OVEhPAnJMT11FTkpQewk=
ImageBase: 00400000
Eip: 26C6608
Eax: 0
Ecx: 2
Edx: 0
Ebx: 2CE16E4
Esi: 2D5533C
Edi: 9CC613B8
Ebp: 18FEA8
Esp: 18FE7C
ErrorCode:
89,34,82,FF,43,1C,5E,5B,C3,8D,40,0,B9,1,0,0,0,E8,2,0,0,0,C3,90,53,56,57,8B,F9,8B,F2,8B,D8,85,FF,7E,42,85,F6,7C,5,3B,73,1C,7C,A,68,7C,66,6C,2,0...
Code = [228]
- 0
- 0
- 0
- 1
- 0
- []
> C:\Apps\Full Uninstall\FullUninstall.exe

ChemTable Software
Full Uninstall
2.11.0.0
2.11
Full Uninstall

> C:\Windows\SysWOW64\ntdll.dll
> C:\Windows\syswow64\kernel32.dll
> C:\Windows\syswow64\KERNELBASE.dll
> C:\Apps\Full Uninstall\installertracingagent.dll
> C:\Windows\syswow64\ADVAPI32.DLL
> C:\Windows\syswow64\msvcrt.dll
> C:\Windows\SysWOW64\sechost.dll
> C:\Windows\syswow64\RPCRT4.dll
> C:\Windows\syswow64\SspiCli.dll
> C:\Windows\syswow64\CRYPTBASE.dll
> C:\Windows\system32\VERSION.DLL
> C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.DLL
> C:\Windows\syswow64\GDI32.dll
> C:\Windows\syswow64\USER32.dll
> C:\Windows\syswow64\LPK.dll
> C:\Windows\syswow64\USP10.dll
> C:\Windows\syswow64\SHLWAPI.dll
> C:\Windows\system32\MSIMG32.DLL
> C:\Windows\syswow64\SHELL32.DLL
> C:\Windows\syswow64\OLE32.DLL
> C:\Windows\syswow64\OLEAUT32.DLL
> C:\Windows\syswow64\PSAPI.DLL
> C:\Apps\Full Uninstall\updaterdll.dll
> C:\Windows\syswow64\comdlg32.dll
> C:\Windows\system32\winmm.dll
> C:\Windows\syswow64\urlmon.dll
> C:\Windows\syswow64\iertutil.dll
> C:\Windows\syswow64\WININET.dll
> C:\Windows\syswow64\Normaliz.dll
> C:\Windows\system32\IMM32.DLL
> C:\Windows\syswow64\MSCTF.dll
> c:\windows\syswow64\nvinit.dll

NVIDIA Corporation
NVIDIA Compatible NVIDIA shim initialization dll, Version 268.71
8.17.12.6871
nvinit
(C) NVIDIA Corporation. All rights reserved.
nvinit.dll
8.17.12.6871
NVIDIA D3D shim drivers

> C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
> C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll

NVIDIA Corporation
NVIDIA Compatible NVIDIA d3d9wrap dll, Version 268.71
8.17.12.6871
nvd3d9wrap
(C) NVIDIA Corporation. All rights reserved.
nvd3d9wrap.dll
8.17.12.6871
NVIDIA D3D shim drivers

> C:\Windows\syswow64\SETUPAPI.dll
> C:\Windows\syswow64\CFGMGR32.dll
> C:\Windows\syswow64\DEVOBJ.dll
> C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll

NVIDIA Corporation
NVIDIA Compatible NVIDIA dxgiwrap dll, Version 268.71
8.17.12.6871
nvdxgiwrap
(C) NVIDIA Corporation. All rights reserved.
nvdxgiwrap.dll
8.17.12.6871
NVIDIA D3D shim drivers

> C:\Windows\system32\uxtheme.dll
> C:\Windows\system32\profapi.dll
> C:\Windows\system32\wsock32.dll
> C:\Windows\syswow64\WS2_32.dll
> C:\Windows\syswow64\NSI.dll
> C:\Windows\system32\dwmapi.dll

User avatar
Konstantin Polyakov
Developers Team
Posts: 300
Joined: Thu Aug 07, 2008 12:59 pm

Re: Error in FullUninstall

Postby Konstantin Polyakov » Sat Sep 15, 2012 2:25 pm

If you are a registered user, please tell me the email address specified in your order (just here or write us to support@chemtable.com). We'll send out the special version of Full Uninstall with disabled protection to you. For some reason the anti-crack protection prevents Full Uninstall from launching on your computer.

JacobK
Posts: 13
Joined: Tue Sep 11, 2012 3:57 am

Re: Error in FullUninstall

Postby JacobK » Mon Sep 17, 2012 10:52 pm

I registered from Giveaway of the Day 06/12/2012. e-mail is jacob_kmATyahooDOTcom.
Thank you

User avatar
Konstantin Polyakov
Developers Team
Posts: 300
Joined: Thu Aug 07, 2008 12:59 pm

Re: Error in FullUninstall

Postby Konstantin Polyakov » Mon Sep 24, 2012 1:48 pm

I've sent out the corrected version to the specified email address.


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