Where are the traces?

Questions and comments regarding Soft Organizer
RegGuy
Posts: 3
Joined: Fri Aug 05, 2011 6:34 pm

Where are the traces?

Postby RegGuy » Wed Apr 09, 2014 7:27 pm

On a Windows XP SP3 computer with TurboTax 2013 previously installed Soft Organizer's "Traces in the system:" lists a single registry key with 10 values and no files at all.

It seems that most of the TurboTax registry entries and all of the files are not seen by Soft Organizer and presumably would also not be uninstalled.

What's going on there? Thank you.

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Konstantin Polyakov
Developers Team
Posts: 300
Joined: Thu Aug 07, 2008 12:59 pm

Re: Where are the traces?

Postby Konstantin Polyakov » Tue Apr 15, 2014 1:18 pm

We'll check this program under Windows XP, thank you for the report.

RegGuy
Posts: 3
Joined: Fri Aug 05, 2011 6:34 pm

Re: Where are the traces?

Postby RegGuy » Thu Apr 17, 2014 2:59 am

Thank you for your follow-up...

After looking at it more I think it may not be a problem with Soft Organizer. I think TurboTax may have an unusual way of installing and uninstalling.

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Konstantin Polyakov
Developers Team
Posts: 300
Joined: Thu Aug 07, 2008 12:59 pm

Re: Where are the traces?

Postby Konstantin Polyakov » Thu Apr 17, 2014 1:26 pm

Please let me know should you have any other question regarding Soft Organizer.


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