Reg Organizer 7.7 Hangs on Registry Cleaner

Questions and comments regarding Reg Organizer, Registry Life and Autorun Organizer.
Raritan
Posts: 1
Joined: Wed Feb 01, 2017 1:51 pm

Reg Organizer 7.7 Hangs on Registry Cleaner

Post by Raritan » Wed Feb 01, 2017 2:00 pm

On running Registry Cleaner, the program hangs when analyzing "Documents and other Property Types" on a Windows 8.1 tablet. Tried several times, remains hung (not frozen), for hours, until cancelled.

Any insight to the possible cause and a solution would be appreciated.

Thanks

Matt

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Chemtable Software
Developers Team
Posts: 340
Joined: Thu Aug 07, 2008 12:59 pm

Re: Reg Organizer 7.7 Hangs on Registry Cleaner

Post by Chemtable Software » Wed Feb 01, 2017 2:27 pm

What is your operating system? This function can be caused by the incorrect work of some Windows registry functions. We have some thoughts on workaround that probably will be implemented in the one of the next versions.
Currently it is recommended to disable checking this registry part. To do this, select Main menu -> Commands -> Settings,
go to Registry Cleanup -> Registry Parts to Check section and uncheck Document Types and Other Properties.

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Chemtable Software
Developers Team
Posts: 340
Joined: Thu Aug 07, 2008 12:59 pm

Re: Reg Organizer 7.7 Hangs on Registry Cleaner

Post by Chemtable Software » Thu Feb 16, 2017 3:41 pm

The problem is already localized and will be fixed in the future version.

TPC
Posts: 20
Joined: Tue Sep 06, 2011 8:19 am

Re: Reg Organizer 7.7 Hangs on Registry Cleaner

Post by TPC » Mon Jan 15, 2018 8:39 am

Can one of the administrators contact me via PM so i can reply..
I rather not talk about this issue in public, thanks.

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