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Reg Organizer 7.7 Hangs on Registry Cleaner

Posted: Wed Feb 01, 2017 2:00 pm
by Raritan
On running Registry Cleaner, the program hangs when analyzing "Documents and other Property Types" on a Windows 8.1 tablet. Tried several times, remains hung (not frozen), for hours, until cancelled.

Any insight to the possible cause and a solution would be appreciated.

Thanks

Matt

Re: Reg Organizer 7.7 Hangs on Registry Cleaner

Posted: Wed Feb 01, 2017 2:27 pm
by Chemtable Software
What is your operating system? This function can be caused by the incorrect work of some Windows registry functions. We have some thoughts on workaround that probably will be implemented in the one of the next versions.
Currently it is recommended to disable checking this registry part. To do this, select Main menu -> Commands -> Settings,
go to Registry Cleanup -> Registry Parts to Check section and uncheck Document Types and Other Properties.

Re: Reg Organizer 7.7 Hangs on Registry Cleaner

Posted: Thu Feb 16, 2017 3:41 pm
by Chemtable Software
The problem is already localized and will be fixed in the future version.

Re: Reg Organizer 7.7 Hangs on Registry Cleaner

Posted: Mon Jan 15, 2018 8:39 am
by TPC
Can one of the administrators contact me via PM so i can reply..
I rather not talk about this issue in public, thanks.