SO 6.11 icon missing from notification area, and an option in "Settings" is also missing

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front360
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Joined: Tue Sep 05, 2017 10:54 pm

SO 6.11 icon missing from notification area, and an option in "Settings" is also missing

Post by front360 » Tue Sep 05, 2017 11:46 pm

I have Win10 and just installed SO 6.11 with free personal license from net-load. Well I used the installer from chemtable.com, and just the license given away on net-load. Even after a reboot, there is no SO icon in the system tray. As I think of it now, there is no section in SO "settings" called Installer Execution Tracing where you can Enable Installer Execution Tracking, like there was in all the prior versions. Thanks in advance.

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Chemtable Software
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Re: SO 6.11 icon missing from notification area, and an option in "Settings" is also missing

Post by Chemtable Software » Fri Sep 08, 2017 1:41 pm

Hello,

The Soft Organizer's tray icon was shown by its Installing Applications Tracing Agent. The feature feature has been removed from the program and no longer available. Sorry for the inconvenience. 

front360
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Joined: Tue Sep 05, 2017 10:54 pm

Re: SO 6.11 icon missing from notification area, and an option in "Settings" is also missing

Post by front360 » Sat Sep 09, 2017 5:48 pm

So Tracing an installation is still available, just the agent is gone? If so, can you put back the system tray icon, with a "right-click" option to Install an App with Tracing, please. That's how I Trace Installs that already started, like any app that pops up saying there is an update.

Thanks in advance,
Don

So6.11 Tracing Still Available Though.JPG
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Chemtable Software
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Re: SO 6.11 icon missing from notification area, and an option in "Settings" is also missing

Post by Chemtable Software » Mon Sep 11, 2017 2:11 pm

front360 wrote:So Tracing an installation is still available, just the agent is gone?


Yes.

front360 wrote:If so, can you put back the system tray icon, with a "right-click" option to Install an App with Tracing, please. That's how I Trace Installs that already started, like any app that pops up saying there is an update.

Thanks in advance,
Don

So6.11 Tracing Still Available Though.JPG


We'll consider your idea. Note that you may create the shortcut for instantly launching the tracing: just use the -InstallApp command line argument. For example:

"C:\Program Files (x86)\Soft Organizer\SoftOrganizer.exe" -InstallApp

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